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"Attract More Customers With Less Effort Through the Right
Cross-Promotions"
by Kare Anderson, author of two books on cross-promotion, former
Wall Street Journal reporter and owner of three cross-promoting
businesses
To stand out from their competition in a crowded advertising
marketplace, all kinds and sizes of businesses, nonprofits, and
government agencies are joining forces to reach their mutual market of
"customers" more efficiently. Their cross-promotions include "bundled"
offerings, cause marketing, co-branding, coop marketing, and shared
space. Cross-promotion has the potential for a big marketing payoff
because partners can successfully expand through one another's
customer base. They can gain an inexpensive and credible introduction
to more of their kind of customer more effectively than with the
traditional "solo" methods of networking, advertising, or PR.
Here are some low-risk and high-opportunity ways to jump-start your
first cross-promotion.
1. Print joint promotional messages on your receipts.
2. Offer a reduced price, special service, or convenience if customers
buy products from you and your partner.
3. Hang signs or posters promoting one another on your walls, windows,
or products.
4. Mention one another's benefits when you speak at local events or are
interviewed by the media.
5. Drop one another's flyers in shopping bags.
6. Pool mailing lists and send out a joint promotional postcard.
7. Promote your partnerís products during their slow times, and ask them
to do the same for you.
8. Share inexpensive ads in local shopping papers or a nonprofit event
program.
9. Give a joint interview to local media.
10. Put one another's promotional messages on Lucite stands on counters
or floor stands in waiting areas.
11. Encourage your staff to mention how your partner's products can be
used with yours.
12. Give your partner's product to your customers when they buy a large
quantity of your product, and ask your partner to do the same.
13. Use door hangers, posters, flyers, or postcards to promote special
offers for one another's products.
14. Co-produce an in-store or office event ñ a demonstration, celebrity
appearance, free service, or lecture.
Some More Ways to Cross-Promote to Stand Far Out from the
Competition
1. Co-produce special promotions you could not afford by yourself.
Hire local community college broadcasting/cable TV students to
produce a "how to use" video and/or audio tape that involves you and
your partner's products and services. Show the video on an eye-level TV monitor in your
outlets where people have to wait or in the window for
24-hour viewing. Or play the audio-tape portion as background.
***Example: An enterprising advertising agency, local quick-copy printer,
and video production house get priceless visibility for cross-promoting
with others to co-produce an educational audio/video/book package that
prominently displays their company names: "Thirty Ways Smart People
Make Their Homes More Safe." The package is widely displayed and distributed to their
partners' customers: a hardware store, home security company, police department, real
estate firm, home contractor, electrician,
and school district.
2. Display combined use of partners' products in your outlet, and ask
partners to do the same.
***Example: A "Valentine Love Food" display appeared in all partners'
outlets a month before Valentine's Day. Partners -- a cooking school,
kitchenware shop, florist, card shop, restaurant, and supermarket -- all
displayed the makings for a romantic dinner menu to be served on
Valentine's Day at their partner's restaurant.
Their displays were created by a local theatre set designer, who designed
the current play, for which the customers of the partnersí outlets received
a reduced price ticket when they bought the restaurant meal or certain
products from the participating partners.
A local newlywed couple who won the partners' "Valentine Love Food"
drawing and the local couple who proved they've been married the
longest joined the local newspaper's food critic at the center table for the featured
meal, free to them.
3. Have a contest, with the prizes contributed by your partners. For the
next contest, roles change, and you contribute your product or service
as a prize for a partner's contest.
***Example: For two weeks, a dry cleaner places tags on all customers'
hangers, containing fashion tips. The tags are numbered tickets for a
contest to win gifts from the partners' clothing stores. When the dry
cleanerís customers make any purchase from the stores, they show their
hanger card to see if it matches one of the "winning numbers" on a card
of numbers created by all the partners at the beginning of the contest.
Vary this cross-promotion by asking partners to have a card of winning
numbers for the customers of the other partners to match for prizes.
4. Give customers a free product or service from a participating partner
when they buy something that month from all of the partners listed in an
ad or on a promotional postcard.
***Example: Participating pediatrician practices, child care centers,
childrenís clothing shops, and toy stores all display a "Love Means Being
Prepared" child-designed poster describing the recommended contents
for a home medicine cabinet for families with young children.
5. Cross-promote by literally getting closer, sharing space.
***Examples: A store or franchise leases space within another
establishment (or agrees on side-by-side sites, or actually sells both
kinds of products on site) -- Noah's Bagels sells Starbucks Coffee. A
restaurant or fast-food operation leases space within a hospital or
motel -- Pizza Hut in Days Inn. Kinko's leases space within certain hotels. Popeyeís
Chicken & Biscuits in a Kroger supermarket increases traffic
for both guest and host companies. The post office locates a substation
in a supermarket.
An accessories store leases space within or next to a clothing store and
is joined by internal doors. A stadium leases space to a concession
operator.
The less traditional cross-promotions are just starting.
A campus leases space to a travel agency. Some franchises are co-
branding with complementary services such as Copy, Pack & Ship.
~~~
If you'd like to learn more, 1) look at the articles, and 2) sign up for
her free, online newsletter, Say It Better, now read by over
17,000
people in 32 countries on our web site --
http://www.sayitbetter.com and 3) send a
$11 (U.S. dollars) check to
Kare Anderson to receive her book on cross-promotions . . .
mailing to The CCG, 15 Sausalito Blvd., Sausalito, CA 94965 2464.

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